“Personal Information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with an individual or household. We do not consider Personal Information to include information that has been aggregated or de-identified so that it does not allow a third party to easily identify a specific individual.
This Site is intended for persons 21 years of age and older. We do not knowingly collect information from individuals under 21 years of age, children, or minors.
If you learn that your child has provided us with Personal Information without your consent, you may alert us at [email protected] If we learn that we have collected any Personal Information from anyone under 21, we will promptly take steps to delete such information.
The information we collect falls into two categories: (1) information you voluntarily supply us or the service providers working on our behalf when you visit our Site or retail stores, or otherwise interact with us, and submit your information, such as via a contact form or as part of transaction; and (2) tracking information automatically gathered from your devices as you visit our Site or retail stores.
Personal Information You Provide
The following Personal Information about you may be collected when you interact with us, complete a survey, use our Site, or visit our retail stores:
This information may be supplied by you in response to specific questions, when you sign up for newsletters or other communications from us, make purchases, or communicate with us in person or by email. You can always refuse to supply Personal Information in response to requests, except that it may prevent you from engaging in transactions, Site-related activities or receiving responses to your inquiries or other information of interest such as our newsletter or customer programs. Information that is optional at these collection points will generally be noted and marked as such.
In addition, we ask that you not send us any sensitive Personal Information about yourself or others (e.g., Social Security numbers, information related to racial or ethnic origin, political opinions, religion or philosophical beliefs, sex life or sexual orientation, criminal background, or trade union membership, or biometric or genetic data for the purpose of uniquely identifying an individual) on or through the Site.
Passive Information Collection
We may use third party analytics tools, including Google Analytics, to help us measure traffic, usage, and sales trends by your use of our Site. These tools use various technologies, including cookies or similar technologies, to automatically collect certain information from your devices, including:
In addition, the laws of some states requires that we capture CCTV footage within certain retail stores. This footage will include images of all customers who enter and interact with us in those retail stores.
Cookies and Tracking Technologies
Cookies are small files that are stored on the device you use to access the Site. Your web browsers place cookies on their hard drives for record-keeping purposes and sometimes to track information about them.
The Site uses first party cookies (set by GTI) and third party cookies (set by web analytics partners). The cookies used on our Site may be persistent or session based. A session cookie is a piece of information that is enabled only during a particular Site session. Session cookie files are deleted after logging off the internet browser or powering off your computer. In contrast, a persistent cookie is not deleted after logging off an internet browser or powering off your computer, but “persists” between sessions. Both types of cookies provide statistical information as well as help make improvements in Site navigation.
To learn more about your choices with regard to cookies and tracking technologies, see the Privacy Rights section below.
The Site does not respond to browser Do Not Track (DNT) signals.
GTI may collect and use Personal Information for the following purposes:
We collect Personal Information about you from various sources, directly and indirectly, including from the following:
We may share the categories of personal information described above with service providers and third parties that we partner with to assist us in various functions, including providing technological support and performing security and anti-fraud services, providing you with our services and products, and providing you with communications and marketing information on our behalf. These third parties have access to your Personal Information only to perform specific tasks on our behalf and are obligated not to disclose or use your Personal Information for any other purpose.
These service providers and third parties can be classified in the following categories:
Your Personal Information may be disclosed to a third party if we are required to do so because of an applicable law, court order or governmental regulation, or if such disclosure is otherwise necessary in support of any criminal or other legal investigation or proceeding, or to protect against or investigate illegal activity. Your Personal Information may be disclosed to a third party if the disclosure is reasonably related to the potential or actual sale or other disposition of all or part of our business or assets.
We may share aggregated or de-identified information with third-party partners, affiliates, or service providers for the purposes outlined above.
We may use third-party services such as Google Analytics to collect, monitor and analyze information as described above. Those third-party service providers have their own privacy policies addressing how they use such information. To opt out of Google Analytics on the Site go to https://tools.google.com/dlpage/gaoptout.
By using the Site or providing Personal Information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Site. If we learn of a security system’s breach, we may attempt to notify you electronically by posting a notice on the Site or sending an email to you. You may have a legal right to receive this notice in writing. If you have any questions or concerns, please notify us at [email protected]
Our Site may contain links to sites of third parties. We do not control the content or links that appear on these sites and are not responsible for these sites. These sites may have their own privacy policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.
You can opt out of receiving our marketing emails. To do so, follow the instructions in any promotional message you get from us, or email us at [email protected] Even if you opt out of getting marketing messages, we will still send you transactional messages. These include responses to your questions.
You can control certain cookies and tracking tools. How you do so depends on the type of cookie. Certain browsers can be set to reject browser cookies, which you can do through the Help and Settings of the web browser(s) you use. To control flash cookies, which we may use on certain websites from time to time, you can go here. Why? Because flash cookies cannot be controlled through your browser settings.
You can opt out of interest-based advertising. We and third-party advertising networks may collect information about your use of the Site so that we or they may display interest-based advertising using information gathered about you over time across multiple websites or other platforms. You can visit www.aboutads.info/choices and https://optout.privacyrights.info/ to opt out of certain uses of cookies for advertising purposes.
We use Google Analytics to better understand how our users interact with our websites. You can learn about Google Analytics’ currently available opt-outs at https://tools.google.com/dlpage/gaoptout/.
Nevada Privacy Rights
We do not sell personal information for monetary consideration under Nevada law. Nevada residents have the right to submit a verified request directing us not to sell their personal information. If you are a Nevada resident, and would like to submit such a request, please send your request to [email protected] or by calling 1-888-423-0783.
California Privacy Rights
California Shine the Light law
GTI does not share Personal Information (as defined by California Civil Code §1798.83) with other people or non-affiliated businesses for their direct marketing purposes.
California Consumer Privacy Act
Under the California Consumer Privacy Act of 2018 (“CCPA”), California consumers have the right to request:
California consumers also have the right not to receive discriminatory treatment if they exercise the rights list above.
CCPA Rights Request Process
When you make a request, we may require that you provide information and follow procedures so that we can verify the request and your jurisdiction before responding to it. The verification steps we take may differ depending on the request you make. We will match the information that you provide in your request to information we already have on file to verify your identity. If we are able to verify your request, we will process it. If we cannot verify your request, we may ask you for additional information to help us verify your request.
Consumers will be required to submit their first and last name and email address and may also be asked to provide their telephone number or address so that we can verify the request. Please provide as much of the requested information as possible to help us verify the request. We will only use the information received in a request for the purposes of responding to the request.
CCPA Authorized Agents
California law permits California consumers to use an authorized agent to make privacy rights requests. We require the authorized agent to provide us with proof of the California consumer’s written permission (for example, a power of attorney) that shows the authorized agent has the authority to submit a request for the California consumer. An authorized agent must follow the process described below to make a request. The authorized agent must also verify his/her own identity. We will confirm the agent’s authority with the California consumer about whom the request was made.
You may submit a privacy rights request to us by:
Additional CCPA Disclosures
Notice of Financial Incentive
We may offer you financial incentives like discounts or other benefits for the collection, retention, and use of your Personal Information in connection with the GTI loyalty program or consumer surveys. Your participation in our loyalty program and any consumer survey is completely voluntary.
You may enroll in our loyalty program by completing a registration in our stores, and you may sign up to participate in a survey by following the instructions in conjunction with any survey notice you may see from time to time on our Site or a third-party platform. When you opt-in or choose to participate, we might ask you for Personal Information like your name and contact information, including email, phone number, or address. If you participate in a consumer survey, we will ask a range of questions about your product preferences and other consumer behaviors and attitudes.
We do not assign a specific monetary value to the Personal Information we collect in connection with the loyalty program and our consumer surveys, but the value of the discounts and/or service level differences are generally equivalent to the value of the Personal Information you provide in connection with your loyalty program registration or consumer survey responses, described above. For more details about our loyalty program, click here.
Updating Your Information
To keep your Personal Information current and accurate, please contact us as specified above. If you decide to email us, please include the words “Updating Personal Information Update” in the subject line.
We will take reasonable steps to update or correct Personal Information in our possession that you have previously submitted via this Site.
We will retain your information for as long as needed to provide you the Site’s services, for GTI’s valid business purposes, and as necessary to comply with our legal obligations, resolve disputes, defend our legal rights, and enforce our agreements.
Green Thumb Industries
325 W. Huron St., Suite 412
Chicago, Illinois, 60654
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